Contact

Questions about PropertyScoutAU?

We help investors and property professionals use structured suburb research, confidence notes and report workflows more efficiently — while keeping due diligence clear.

Get in touch

For support, report questions, billing help or Professional plan enquiries, email us and include the account email you used.

Email: hello@propertyscoutau.com.au

Telegram bot: @PropertyScoutAU_bot

For urgent billing/report issues

Send your checkout email, report type and suburb/property details so we can find the order quickly.

FAQ

What is PropertyScoutAU?

An Australian suburb research and due-diligence workflow tool for comparing available public data, yield assumptions, risk flags and report outputs.

Is this financial advice?

No. PropertyScoutAU is general research support only. It does not recommend whether you should buy, sell or finance any property.

Where does the data come from?

We use public and government datasets where available, including suburb price, rent, demographic and vacancy-style indicators. Some fields may be estimated or unavailable.

How often is data updated?

Core datasets are refreshed as new public releases become available and operational updates are completed. See Data Updates for limitations and confidence notes.

Can I cancel my subscription?

Yes. Subscription plans are intended to be cancellable from account/billing support. If you cannot find the option, email support and we’ll help.

What is included in a report?

Reports package available suburb data, assumptions, confidence notes, risk prompts and due-diligence checklists. They are research support, not personal advice.

Who is the Professional plan for?

Buyer’s agents, mortgage brokers, property consultants and small teams preparing client-ready suburb research or branded exports.

How do I contact support?

Email hello@propertyscoutau.com.au with your account email and a short description of what you need.

PropertyScoutAU provides research tools using public and estimated data. It does not provide financial, legal, tax or investment advice. Always verify figures and seek professional advice before making property decisions.